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PRIVACY POLICY
Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, purchase products, or otherwise interact with us. By using our website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following information when you interact with our website or services:
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Personal Information: Name, email address, billing/shipping address, phone number, payment details (processed securely through third-party payment providers).
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Account Information (if applicable): Login credentials, order history, preferences.
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Technical Information: IP address, browser type, device type, operating system, pages viewed, and referring website.
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Order Information: Products purchased, delivery address, payment confirmation.
2. How We Collect Information
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Directly from you when you place an order, sign up for an account, or contact us.
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Automatically through cookies, tracking technologies, and analytics tools when you browse our site.
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From third-party services that process payments or manage shipping/delivery.
3. How We Use Your Information
We use your information to:
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Process and fulfil your orders (physical and digital products).
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Communicate with you about orders, updates, promotions, or support requests.
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Improve our website, products, and services.
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Prevent fraud, enforce our terms, and comply with legal obligations.
4. Cookies & Tracking
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We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic.
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You can disable cookies in your browser settings, but some site features may not work properly without them.
5. Sharing Your Information
We do not sell your personal information. We may share it with:
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Service Providers: Payment processors, shipping carriers, email service providers, and IT support, only to the extent necessary to provide our services.
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Legal Requirements: If required by law, regulation, or legal process, or to protect our rights, property, and safety.
6. Data Storage & Security
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We take reasonable technical and organisational measures to protect your information from loss, theft, misuse, and unauthorised access.
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Payment details are processed securely by third-party payment gateways — we do not store full credit card numbers.
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While we strive to protect your information, no method of transmission over the internet is 100% secure.
7. International Data Transfers
Your information may be transferred to and stored in countries outside your own. By using our services, you consent to this transfer, provided that adequate safeguards are in place.
8. Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal information.
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Withdraw consent for marketing communications at any time.
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Request a copy of the information we hold about you.
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File a complaint with a data protection authority.
To exercise these rights, contact us at [your contact email].
9. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Email: zeropointtoone@gmail.com
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