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ACCESSIBILITY STATEMENT

Requests, issues, and suggestions

Accessibility Statement

Last Updated: [Insert Date]

[Your Business Name] is committed to making our website and online services accessible to all people, regardless of ability, technology, or location. We believe that everyone should be able to shop, learn, and interact with our brand in an inclusive and barrier-free way.

Our Accessibility Approach

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are recognised worldwide as the benchmark for accessible websites.
Our goal is to make our content perceivable, operable, understandable, and robust for all visitors.

Measures We Have Taken

We use the Wix Accessibility Wizard and best practices to improve usability, including:

  • Adding alternative text to images and meaningful link labels.

  • Using high-contrast colour combinations for text and backgrounds.

  • Ensuring the website can be navigated by keyboard alone.

  • Structuring headings and content for clear reading order.

  • Testing our site on different devices and browsers for accessibility.

Ongoing Improvements

Accessibility is an ongoing process. We review our website regularly to identify and address issues, especially when adding new features, content, or design changes.

Third-Party Content & Tools

Our website may include third-party content or tools (such as videos, payment systems, or social media feeds) that we do not fully control. While we encourage these providers to maintain accessibility, we cannot guarantee their compliance.

Feedback & Contact Information

If you experience difficulty using our website or notice any accessibility issues, please contact us:

Email: [your contact email]
Phone: [your contact number]
Postal Address: [your business address]

We aim to respond within [X business days] and will work with you to provide the information or service you need through an accessible alternative.

Legal Compliance

This statement is intended to meet the accessibility requirements of:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

  • Americans with Disabilities Act (ADA) Title III (United States)

  • Australian Disability Discrimination Act 1992 (DDA)

  • UK Equality Act 2010

  • European Accessibility Act (2025) and similar global standards

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